Frequently Asked Questions

QALogger™ is a suite of 8 quality management micro-apps — each one a single HTML file that runs entirely in your browser. No cloud, no servers, no internet required after you first load the page. You use them to capture NCRs, CARs, calibration records, training records, supplier evaluations, audit findings, inspection releases, and management review minutes.

No. Once the page has loaded, QALogger™ works completely offline. This is by design — quality managers often work in manufacturing environments where Wi-Fi is unreliable. All your data saves to your device automatically. The app even shows a banner when you go offline to confirm it is still working.

All your records are stored in your browser's localStorage — on your own device. Your data never leaves your device and is never transmitted to our servers. We cannot see it, access it, or retrieve it. It belongs entirely to you.

We strongly recommend using the built-in Backup button in each app regularly to download a JSON copy of your records to your computer. This protects you if your browser data is ever cleared.

No. QALogger™ is a recording tool — it helps you capture and organise the records that auditors ask to see. Whether those records are accurate, complete, and sufficient for certification is entirely your responsibility. We make no warranty of certification success.

QALogger™ is a one-time purchase of $499 — a perpetual license for your business, with no monthly fees and no subscription. It includes all 8 apps, bug fixes, and a 30-day money-back guarantee. You get full access to the whole library immediately after checkout.

Yes. QALogger™ comes with a 30-day money-back guarantee. If it isn't right for your operation, email ideas@qalogger.com within 30 days of purchase and we'll refund you in full, no questions required. Your records stay safely in your browser either way.

After checkout, Stripe redirects you straight to your library with access already granted — nothing to enter. On any new device, visit qalogger.com/library.html and enter your access code SUBSCRIBED once. Your browser remembers it from then on.

After checkout, Stripe redirects you straight to your library — all 8 apps are unlocked immediately. Your access code is SUBSCRIBED, and it is also confirmed in your welcome email. You only need it when returning on a new device — enter it once and that device stays unlocked.

No. Your access code never changes or expires. Enter it once per device and your browser remembers it — nothing to track, nothing to look up.

Email the ideas@qalogger.com address within 30 days of purchase and we'll refund you in full — no emails back and forth, no forms. Your records remain safely in your browser either way; a refund does not delete any data. Make sure to download a Backup if you want to preserve your records long-term.

Yes. QALogger™ is fully responsive and works on any device — iPhone, Android, iPad, Mac, PC, or any browser. You can also install it as a PWA (Progressive Web App) — on your phone, visit qalogger.com and tap "Add to Home Screen." It will open fullscreen like a native app with its own icon.

Every app has a Backup button in the header. Click it to download a JSON file containing all your records from that app. Store this file somewhere safe — an email to yourself, a USB drive, or cloud storage. To restore, use the Restore button and select your backup file.

Every app has a CSV button that downloads a spreadsheet of all your records — complete with metadata rows and all fields. There is also a PDF button (labelled ⎙) that prints the current view as a formatted PDF with a QALogger™ branded header. Both are accepted by auditors as evidence.

If you cleared your browser's localStorage, yes — records stored in that browser are gone. This is why we strongly recommend using the Backup button regularly. If you have a recent backup JSON file, you can restore your records immediately using the Restore button in any app.

Each purchase is licensed for one organisation. Team members within your organisation may use the same access code on their own devices. However, because records save to each person's browser locally, each device maintains its own separate set of records. For a shared team record, designate one device as the primary device and use the CSV export to share records across the team.

QALogger™ works in all modern browsers — Chrome, Safari, Firefox, and Edge on both desktop and mobile. Internet Explorer is not supported. For best results, use the latest version of your browser.

Type your code in capitals with no spaces — your access code is SUBSCRIBED, exactly as shown in your welcome email. If it isn't accepted, refresh the page and try again. If you're still stuck, email ideas@qalogger.com and we'll sort it out quickly.

QALogger™ is a self-service product designed so you won't need us. For payment, license, or access issues, email ideas@qalogger.com. We don't offer phone support or guaranteed response times, but we read every message.